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The primary goals of Customer Relationship Management (CRM) are to optimize business revenue and profit through improved interactions at each customer touch point, and to manage existing customers effectively so organizations can focus on expanding into new markets. To accomplish this CRM needs to provide greater visibility into customer information and empower people to make better use of customer data to drive successful business results.
Microsoft Dynamics CRM combines sales force, marketing and service automation to achieve the goal of a holistic 360-degree view of the customer. Streamlining the way your people communicate with clients and collaborate with each other, Dynamics CRM provides a familiar, Microsoft based interface and powerful tools that users are comfortable with and quick to master, meaning they are more effective and productive from day one.
Microsoft Dynamics CRM helps you effectively address all important interactions with your customers and prospects.
| Sales |
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Establish a 360-degree view of customer interactions, sales opportunities and buying patterns to help your ales force cultivate more profitable relationships. |
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Marketing
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Provide marketing professionals with robust data cleansing and segmentation tools, leading campaign management features, and insightful marketing
analytics to increase the effectiveness of marketing programs, improve efficiencies,
and better track key metrics.
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| Service |
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Deliver high-value Customer Service with integrated interaction and knowledge management enabling your service professionals to share answers and insight with customers. |
Microsoft Dynamics CRM also offers flexible deployment and purchase options. On-Demand or On-Premise solutions are available and each have their benefits. You choose which fits you best but both onsite and online solutions can be fully integrated for maximum flexibility.
On-Premise CRM
Localized, in-house control of your CRM that is fully customizable. Purchase or Financing available.
On-Line (On-Demand) CRM
Secure and reliable online hosted solution, accessible worldwide and provided direct from Microsoft or Certified Microsoft partner. Monthly per User service fees.
MS CRM Online Offer
 Your business is growing, things are changing and you feel like your scrambling to catch up. With advances in technology, the increased cost of doing business, and an ever expanding roster of active clients, you need a fast, efficient solution for managing your customers, without investing too much time and expense on complex software. Thankfully, EC Advance has you covered. This Microsoft hosted solution offers you the power of MS Dynamics CRM, while allowing complete integration into your current NAV environment. And the best part is – we take care of the details.
Free Trial Offer: Microsoft Dynamics CRM Online
Try Microsoft Dynamics CRM Online free for 30 days and experience first hand how it combines the power of online services with rich Microsoft Dynamics CRM productivity applications.
And to maximize your business management solutions, use EC Connect to work with your NAV and MS CRM together.
When applying for your Dynamics CRM Online account, please make sure to specify EC Advance Ltd. as your referral partner.
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